What’s Cancellation Insurance?

Cancellation insurance protects you against any fees you might face if you need to cancel. This means, if for example you have an illness or a death in your family and you are unable to attend an event you’ve booked, you can get a refund even if your operator won’t provide one. 

Products like these are helpful when booking with an operator who has a strict no-refund policy, or you’re not sure you’ll be able to attend the event. 

Cancellation insurance can cover a range of events, like gigs and concerts, festivals, local tours and adventure activities.

What does cancellation insurance cover?

Most often you need a reason to make a claim on your cancellation insurance, and you’re unable to make a claim if you cancelled due to a change of mind. 

Common reasons accepted in claiming refund via your cancellation insurance include: 

  • Illness, accident or injury to the customer, immediate family or member of a group (including death). Primary care of a relative or companion.

  • Pre-existing medical conditions and pregnancy.

  • Adverse weather conditions including fire or flooding.

  • Private vehicle failure (eg. accident, breakdown, fire, theft).

  • Public transport accidents / failure /disruption / delay (including airline).

  • Home emergency (eg. burglary, fire, flood, business issues).

  • Court summons, jury service.

  • Redundancy, relocation.

  • Service personnel summoned unexpectedly (including police, fire fighters, doctors, armed forces).

Why should I get cancellation insurance?

Cancellation insurance protects you against things that are out of your control. On top of being expensive to begin with, experiences often have strict cancellation fees or no refund policies. By adding cancellation insurance to your booking you’re able to rest assured that no matter what life throws at you, you won’t face high fees. 


Cancellation insurance by Cancellation Covered costs only 1.5% of the booking price of your ticket, which means it’s a tiny additional cost with unrivalled value should you have to cancel.